Executive Summary
Transformational Product & Technology executive driving enterprise-scale innovation at JPMorgan Chase with $300M P&L, 230-person global team across 5 countries, and 300M+ annual transaction volume. As Head of In-Store Payments (2019–Present), orchestrated one of the firm's most successful acquisition integrations while scaling the devices business from startup to $300M revenue. First major bank to launch Apple Tap to Pay for iPhone targeting enterprise merchants. Negotiated $200M in strategic cost reductions while achieving 3x market share growth, 50% NPS improvement, and maintaining 95%+ employee satisfaction through COVID-19 crisis.
Strategic Impact Highlights
Professional Experience
JPMorgan Chase & Co. — Head of In-Store Payments, Merchant Services
Philadelphia, PA • 2019 – Present
- Business Transformation: Built and scaled front-end devices business from $0 to $300M annually with full P&L ownership
- Innovation Leadership: Led launch of Apple Tap to Pay for enterprise merchants; pioneered in-store integration of biometric payments
- M&A Excellence: Orchestrated transformational fintech acquisition integration; passed OCC evaluation
- Crisis Management: Zero COVID-19 supply chain disruption; 95%+ remote team satisfaction for 3 years
- Value Creation: $200M+ negotiated savings; 50% NPS improvement; 3x market share growth
- Talent Development: 80% promotion rate for mentees; highest satisfaction scores in Payments LOB
JPMorgan Chase & Co. — Head of Digital Wallets & Omnichannel Gateway
Philadelphia/Wilmington, DE • 2015 – 2019
- Owned enterprise-scale digital wallets (Apple Pay, Google Pay, Samsung Pay) supporting millions of transactions
- Managed "Orbital" gateway strategy and APIs for Fortune 500 merchants
- Led M&A target identification and due diligence for strategic acquisitions
- Published thought leadership for ETA and NRF
CityRyde — Co-Founder & CEO
Philadelphia, PA • 2007 – 2010
- Pioneered bike-sharing technology; featured in Entrepreneur Magazine
- Won Green Business of the Year award
Core Competencies
Board & Advisory
- Chairman, Pierce College Advisory Board for Information Technology
- Board-Ready for Technology, Innovation, Risk, and Audit committees
- Regular Presenter to JPMorgan Chase Board of Directors
Education
Drexel University — B.S., Information Systems (Honors), Pennoni Honors College • AJ Drexel Scholarship